No Phone Trees, Great Idea!

Posted: September 6, 2006 in General Area

So here’s how this works… I *HATE* pressing 1 (for english) 2 for spanish, uggggh, this is A-M-E-R-I-C-A, then I’ve got to go through 12 different freekin trees just to ask a simple ass question to the customer service rep….So this great website has come out: HERE , and here’s a quick rundown of how things work:

  1. Find the company you’d like to call by category (credit cards, mortgages, loans, health care)
  2. Enter your phone # (we will never disclose your phone number to anyone, not even your mother!).
  3. Wait a few seconds while we navigate the phone tree.
  4. When we call you back, pick up your phone and you’re done. No more phone trees.

I tried it out, just to test it, and it works pretty well, I thought it was hilarious, but they definately need to add more numbers to their list, or let you enter your own number you want to dial in…it’s has great potential!

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