Archive for March, 2009

A lot, let me repeat a LOT of people are having issues when installing Adobe CS4 (and now CS5 as well) onto their PC’s and MAC’s, during installation (Checking System Profile)  it “freezes” at 90% I say “freezes” with parenthesis because it technically doesn’t freeze, the process just never continues. Ok, so your here because you have this issue and you don’t want to hear the BS…so here goes the solution… It isn’t because of Adobe Flash, it isn’t because of a trial installation of CS4 or CS3. It’s the lame ass stupid fckin anti-piracy check. Here’s how to solve the problem and install your legit OR pirated copy (Shadyman) or whatever version you have.

First:You must un-install prior installations of CS4 (or CS5), attempting to do so by Windows Control Panel>Add remove programs (or Programs & Features in Vista) , results in FAILURE, the stupid shit just doesn’t remove. (Mac users use APPZAP)

So go HERE and download the uninstall app from Adobe, BUT before you run it, Windows user must download and install (then restart your computer) “Windows Uninstaller something or other utility” (Link is included in the PDF in the uninstaller program from Adobe ) Trust me, you can’t skip this step. 😉  my fellow MAC users, the process is almost identical, except well, you won’t use Windows uninstaller something or other, you’ll use the MAC version, which the link is included as well in the same location above.

Second: you run the Windows/Mac uninstaller utility, it will ask for a restart, sooo Restart…once your back in Windows (or Tiger/Leopard/Snow Leopard) , run the Adobe uninstaller utility, it is a Command prompt box in windows, and I haven’t run it in MAC sooo I imagine it to be a terminal utility. It will ask if you want to remove Adobe CS3 or CS4 or CS5, I just chose to remove everything. (I know it’s scary because it just so happens that you have a deadline to meet tomorrow and don’t want to risk uninstalling everything…we all have that same deadline lol) Once its done uninstalling (it took like 10 minutes),  go into Control Panel and run windows default uninstall (add/remove programs , Programs & features in Vista) , Mac users, your pretty much ready for the next step after a restart.

Back into windows/Tiger/Leopard/Snow Leopard, DISCONNECT from the INTERNET completely, I say this because some people don’t pay attention that if they disc0nnect a LAN line, sometimes a wireless signal is picked up and again, your connected to the internet, just disable all NIC or wifi ports completely. Mac users, disable Airport, disconnect Cat5 cable, This applies for genuine versions as well as pirated versions! Once you’ve done all this, now run the installation

Since you’ve most likely watched the install a thousand times by now, your going to be anticipating the installer to freeze again at 90%, and for some funny reason, it will pause on 90% for about 45 seconds, but this time, IT CONTINUES!, go ahead and proceed with the installation, once its done:

Legitimate users:once the install is completed, you can register (if you want), and plug/turn on/enable the internet and your done 🙂

Pirated users:Once install is complete, it asks to register, obviously you don’t want to do that, close it and exit installation , DO NOT RUN CS4 components yet, install your crack, either the .exe replacements, or the activation disabler, or whatever crack you have, THEN run a CS4 or CS5 component. After this, you can plug/turn on/enable the Internet and your done 🙂

UPDATES: Seems like a lot more people run into this problem than I anticipated, here are some more solutions if the one I provided didn’t work, these have been submitted by visitors 🙂

Submitted by: “Flasher”

I tried this and worked fine…

SOLUTION :

(1) Attempt to install Flash CS4 upgrade normally (clicking setup.exe). You probably already did this…so you can actually skip…

(2) Go to control panel, add/remove programs and you should see Flash Professional CS4 in the program list. Leave the control panel up, you will need this later…

(3) Navigate to the following folder on your hard drive: C:\Program Files\Common Files\Adobe\Installers\a68eec966ce913ddaa63251dc82ed31\resources\common\scripts

(4) Locate a file called “ContainerProxy.js” open it with a text editor (E.G.: Notepad).

(5) Go to line 1102 or simply search for: “jsonObj = _jsonToObject(window.external.SetSessionInitialized(initValue));” and replace this line with: “jsonObj = _jsonToObject(SetSessionInitialized(initValue));”

(6) Save the file by pressing [Strg]+S or use the menu: Menu -> File Save.

(7) Go back to the Control Panel

(8.) Highlight software being installed (Flash CS4 )

(9) Reinitialize the installation by clicking on the change/remove button.

(10) Setup should now work as normal.

Another Solution:

Submitted by : Pablo & The Shadow of Destruction

For Mac users:
Block all connections to activate.adobe.com with little snitch!  (I recommend using Terminal and manually adding the servers to block IP’s. Little Snitch is an annoying app   -Exempt)

edit /etc/hosts before installing
add 127.0.0.1 activate.adobe.com

How to:

Step 1 – Open Terminal and paste in:
sudo /Applications/TextEdit.app/Contents/MacOS/TextEdit /etc/hosts  ALTERNATIVELY YOU CAN USE THIS:
sudo pico /etc/hosts
(Hit return and type in your admin password)

Step 2 – In TextEdit add new lines:

127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
and save it.

Step 3 – leo: Open Terminal again and paste in:
sudo dscacheutil -flushcache
(Hit return and type in your admin password)

tiger: lookupd -flushcache

Another Solution:

Submitted by: “JP”

Solution!!

PC Users, i have a copy of CS4, i tried everything here, nothing happend, so this is what i did:

My copy has a DVD and 2 cds, i needed to extract the DVD to a folder “Adobe CS4″ and create folder “payloads” in “Adobe CS4″ and extract cd1 and cd2 in that folder, then run setup.exe.

So i move the complete “Adobe CS4″ folder to desktop, downloaded diskcleaner, run it, delete everything, turn off my wireless connection and run setup.exe again, it reaches 100% in 30 seconds!!.

Cheers!!

Another Solution:

Submitted by: “Dubs”

This worked for me.

Only part that I needed to do something different is the following:

Go to line 1102 or simply search for: “jsonObj = _jsonToObject(window.external.SetSessionInitialized(initValue));”

(I couldnt find this so I did a search for: setsessioninitialized)
It found the line and then replaced it with:

jsonObj = _jsonToObject(SetSessionInitialized(initValue));

SOLUTION :

(1) Attempt to install Flash CS4 upgrade normally (clicking setup.exe). You probably already did this…so you can actually skip…

(2) Go to control panel, add/remove programs and you should see Flash Professional CS4 in the program list. Leave the control panel up, you will need this later…

(3) Navigate to the following folder on your hard drive: C:\Program Files\Common Files\Adobe\Installers\a68eec966ce913ddaa63251dc82ed31\resources\common\scripts

(a68eec966ce913ddaa63251dc82ed31 — It might be under a different name, just go into the folder and you will soon know if it’s the correct one or not.)

(4) Locate a file called “ContainerProxy.js” open it with a text editor (E.G.: Notepad).

(5) Go to line 1102 or simply search for: “jsonObj = _jsonToObject(window.external.SetSessionInitialized(initValue));” and replace this line with: “jsonObj = _jsonToObject(SetSessionInitialized(initValue));”

(PLEASE SEE THE TOP OF THIS PAGE FOR HELP ON THIS BIT ABOVE)

(6) Save the file by pressing [Strg]+S or use the menu: Menu -> File Save.

(7) Go back to the Control Panel

(8.) Highlight software being installed (Flash CS4 )

(9) Reinitialize the installation by clicking on the change/remove button.

Another Solution:

Submitted by “Lord Hellfire”

First of all. Disconnect the Internet, or better, set up a firewall to permanently block all communication with adobe.com for the programs… I simply dare not let it update anything, as that may screw up the installation. I have little faith in Adobe’s abilities to keep CS3 and CS4 running smoothly after updating. (And no. It’s not a pirated version. I’m just not eager to go through this three day hell again)

Read through the entire text before you try it yourself, as the solution at the bottom may be what also works for you and then it would be senseless to go through all these steps first… ;)

First of all, open a command prompt and type: change user /install
This enters the user profile into an Installation mode (Server 2008 R2, remember?), which permits more changes to the registry, than even “run as administrator” does.

Installing CS3 (I installed this AFTER I managed to get CS4 installed):
– See fixes for CS4 regarding unreadable registry keys. No need to check log, as installer shows you which keys.
– CS3 has quite a lot more of these unreadable keys in Server 2008, than CS4 does.

Installing CS4:
If something goes wrong and the installer will not initialize (stays at 90% for more than a few minutes), close the installer and do the following:
– Open the log file (unpack the .log.gz with winrar)
Located in C:\Program Files(x86)\Common Files\Adobe\Installers\
– Check the bottom of the log.
– Some registry keys will be noted as unreadable.
– Search for these HEX keys and change the parent and subkey ownerships to ‘Administrators’.
– Then add ‘Administrators’ as users with full rights on the subkeys.
– Remove any Adobe installation (Setup and any CS3/CS4 related installations) using Windows Installer Cleanup.
Download WIC here: http://support.microsoft.com/kb/290301
– Run the CS4 Clean script. (requires WIC)
Download CS4 IC here: http://kb2.adobe.com/cps/406/kb406241.html
– Delete the Program files(x86)/Common files/Adobe folder.
– If other Adobe programs use the Adobe folder, you may damage them, but they are a helluvalot easier to reinstall than CS3 and CS4.
– Reboot and try installation again. (Remember to ‘change user /install’ in a command prompt. This state changes whenever you log off, reboot or successfully complete an installation)

If it still fails/hangs at 90% for more than a few minutes, even after 10+ tries, then try this last simple workaround which worked for me… although I can only guess as to why…
– Start Internet Explorer.
– Start installation.
– Installer now completes the initialization beyond the 90%.
– Close Internet Explorer, when installer requests this.

Yet another submission from a commentor:

For all those who overlooked the fact that there actually are applications for Mac OS X which come with an uninstaller and tried to delete CS3/4 by dragging it into the trash: after running the clean script (as I did), it is not possible to use the uninstaller anymore (in case you haven’t emptied your trash yet and recovered the uninstaller files). If you try to reinstall the whole thing then, the installer will “freeze” at about 90%. The solution is to delete the “Adobe”-Folder in “/Library/ApplicationSupport”

As of April 8th 2010, I still do provide support for the install of CS4, even though we are a few short days away from the release of CS5. I understand most of us don’t rush out to buy the new CS5 and Adobe provides very limited support for CS4 due to this.

Most of the installation problems are caused by the piracy check, conflicting settings with previous Adobe installs, and improper uninstall before attempting to install a new Adobe Suite, so keep in mind you must delete all references to Adobe before getting a new install to work correctly.

**Update** Update** **Update** Update** **Update** Update** **Update** Update** **Update** Update**

Ok so a lot of us have learned that Adobe even with CS5, has not got their shit together still. And to be honest the installer is the exact same, plagued with the exact same issues. I could care less whether or not your using a legitimate copy or pirated, the install issues are just horrible.

The best method for installing whether it’s the ENTIRE CS4 or CS5 suite or just a singular app (like JUST Illustrator), is to disconnect the internet PRIOR to installation, if not, you can actually see that Adobe checks online to update the “blacklisted” serials from the pirated copies floating the web. If your already having problems, which most likely you are, because your reading this, then it gets pretty vanilla here and your options are very limited.

One, you try downloading the Adobe uninstaller tool, and run it, and delete any remnants of the CURRENT suite your trying to install, so if your trying to INSTALL CS5, and have been having problems, then run the tool, DELETE CS5, REBOOT (you MUST REBOOT), and try the install again with the INTERNET DISCONNECTED. If it doesn’t work at this point, and I know this is extreme, but I’d just reformat at this point….yah I said it…reformat the whole f*****in operating system. If your in Vista especially, it’s such a major pain in the ass to nit-pick and attempt to delete registry keys and what not.

Now you may not want to have to go through all of that, the whole reformat process, I don’t blame you, it takes hours even days to get settings back to normal, and it’s just a shitty experience overall.

Recently I attempted to help a friend install CS5, she had tried with no success several methods and yet none of them worked. She would insert Dvd 1, it would read it , start the installer, and then ask for Disk 2, then Disk 3, then back to Disk 1, then FAIL. Quite an annoying process. I tried for several hours to get beyond this, nothing worked. I thought it was originally bad DvD’s , but nope, a reformat, Windows 7 upgrade (she was using vista), and voila, runs flawlessly.

I personally recently installed CS5, a gift from Adobe, which I thought was very nice of them by the way. I too had trouble installing the entire suite. My install would ask for the serial, which I entered, my legitimate serial, and it said “invalid serial” over and over. I couldn’t figure out why, it was a legitimate copy from Adobe themselves. So I clicked on the “Trial” option, it installed the entire suite just fine. When I attempted to open any individual app however, it immediately asked for the serial, for every single app. Again the serial didn’t work. I finally found a Keygen online and it provided individual serials for each app, and this worked fine….go figure right?

I still have problems with After Effects CS4 AND CS5, they work, but are majorly bugged out. CS4 After Effects, my mouse cursor turns into a 1 inch by 1 inch pixelated black and white box, and never changes back, and in CS5 I get missing output modules error upon start, and attempting to add “wiggle” or sketch, gives me an error as well, and I can’t continue with my projects.

I did find out however in the midst of all the bullshit, a solution to a problem I’ve had for a few months. (and yes this is off topic but screw it)  I could not select certain menu items in After Effects (or any of the CS4 or CS5 suites) with the mouse, I had to TAB through them and select with the keyboard, then go back to editing with my mouse. This is a desktop composition problem with Windows and typically associated when you have dual or triple monitors, so one of two things work to fix it, A: Turn off windows desktop composition ENTIRELY, or B: right click the icon, and goto the COMPATABILITY tab, and check the little box “ignore Desktop Composition” or whatever it says. Restart the app and voila, your cursor goes back to normal.

********UPDATE********************UPDATE********************UPDATE********************UPDATE********************UPDATE*******************

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4/21/2011 – This is a END ALL solution! I have tested so many variables and this worked flawlessly on all PC installation problems. Download THIS with your bitorrent of choice (mine is utorrent)or follow the link below and follow the instructions, it’s a VERY simple process. You should have no problems after this! I’m currently working on installation and verification issues with Magic Bullet Suite 10 as well, many users are complaining that the plugins continuously ask for serials even with legitimate copies, at first I thought it was a user problem until I experienced it myself!

Adobe installation Pirate Arrghhh Toolkit (by “thethingy”)