How To: Disabling Windows Genuine Advantage (wgatray.exe)

7 06 2006

Recently, one of my clients, bought 5 refurbished Dell desktops, direct from Dell. After installing their software (medical programs, its a doctors office) , and completing a reboot, I watched as every single one of the 5 systems popped up a warning with something along the lines of , ” You may be a victim of software piracy “. Well I know that part of the refurbishing process involves reinstalling a new copy of windows…so I couldn’t logically understand why the software would trigger the cd-key to now register as a non valid copy.I called Dell and once I got on the phone with a rep, I asked how this could be possible. We tried a few different methods to get it to stop, but even re-validating the key proved un-responsive. After about an hour, I figured I would just end the call on a friendly note and figure a seperate way around it.

First off, its easy to see that the process is the ‘wgatray.exe’ process. Annoying as shit, is the fact that if you end the task, it atuomatically re-appears over and over. After attempting to remove all known files from registry named ‘wgatray.exe’, I figured a reboot would finalize the removal, but lo and behold it reappears after a reboot. I assume there must be another location, or a tagfile associate with it, re-creating the wgatray.exe and slapping it back into \system32 .

A quick google search later, I find that there are several locations and several files, as well as to start in safe mode in order to properly remove the warning. So heres the “how to” :

You can try this, I didn’t use this, but it basically tags the registry to a “0″ so that it just can’t enable to check for genuine windows, but personally I’d rather remove it completely. Download here

Ive read other methods, and it didn’t make to much sense, majority of them say to open task manager and disable wgatray.exe, then restart, problem is, it instantly re-appears, before you could even hit “restart”. Not only that, but restarting then entering safe mode, it wouldn’t have mattered if you disabled wgatray.exe before restarting or not, since it isnt going to load anything in safe mode that isn’t absolutely needed to run the system. Here is the easiest method:

1. Restart your computer, hit F8 before windows loading screen to go into the safe mode menu.

2. Select Safe mode (not with networking, and not with command prompt)

3. Once your in windows, goto START>RUN> type “regedit” (without the qoutation marks) and hit ENTER.

4. Goto EDIT, select FIND

5. Search for wgatray.exe, delete any reference found, (after it finds it the initial first time, just hit F3 to continue the search. Continue to delete anything it stops on.

6. Scroll all the way back up inthe registry editor, and select My Computer (one click. not two) and start a new FIND, this time were looking for Wgalogon, again, delete any references found.

7. Lastly, again, click on My computer, and start a new FIND, searching for LegitCheckControl.dll , again delete any references found.

8. Reboot and your finished, if not, you may have missed a registry entry.

BTW you should be able to continue to download Windows update (when set to automatically download an install).

This is for informative purposes only.

***UPDATE***

Here’s the latest update, as of May 23rd 2009, You need to do a broader search in regedit now, no you can’t mess anything up unless your a complete moron, Its safe to delete any of the files, just do a search after you performed the previous search listed above in regedit. Search for WGA, and delete any keys or folders with it. This should fix any of the last remaining people in XP that are still having a problem removing it.   Please check my post on Vista (any version) crack, and OEM registered change, 100% validation check, I have recently updated that as well.


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57 responses

4 08 2006
john

thanks a lot
this really did the trick saved me a lot of hair tearing
thanks again

13 04 2008
Jay

You’re a god among men. Annoying as shit is an accurate description

9 05 2008
saki

Thanks man! From annonimous.

12 05 2008
Jixx

“This is for informative purposes only.”

Quite informative indeed, thanks for the detailed walk-through.
It worked where others did not.

13 05 2008
David

No Problem, glad I could help!

6 06 2008
leplip

thank you for this info. ive used it and it worked!

18 06 2008
Wuhy

this shit even started in safe mode:@

28 08 2008
BRLDTDSSVS

THANKS, WORKED LIKE A CHARM…

28 08 2008
exempt

glad everyone could use this :) always “informative purposes” to protect my ass!

1 10 2008
alex

worked , helped , thanks alot

8 10 2008
Liz

Thank you. It cleared up the problem right away!

21 10 2008
Steve

I couldn’t find the first file “wgatray”, but I took out the others and I’m back to nornal. Awesome info. Thank you. I would recommend a registry backup / setting a new restore point. Thanks again for the info.

26 10 2008
Katrina

I’m having a problem.

There’s a value that I’m not being allowed to delete: ab(default) REG_SZ (value not set)

I’m able to remove everything else except this, and when I reboot, everything I’ve previously deleted if back again.

Help!

Any any advice on how I can cut the heads off this hydra would be most appreciated.

4 11 2008
David

Katrina, you should run regedit under safemode, and make sure that you scan the entire directories twice after deleting and before restarting back into normal mode. If the problem still persists, then I can hop onto crossloop and do it for you. Sorry for the delayed response, I have been ridiculously busy!

5 11 2008
Alexander

Cheers. That worked brilliantly.

10 11 2008
Katrina

Thanks much David. All’s well now, and it’s much appreciated.

15 11 2008
Skyler

dude, this stuff still appears in safe mode. also, when I try finding something in regedit while in safe mode, regedit stops responding and refuses to do anything.

27 11 2008
vahnx

Thanks! One small problem, I think after running Windows Update it makes it come back! I am using the website to do my updates though.

2 12 2008
Siva

You are really a worthy guy!!

15 12 2008
Drako

I have an odd question for you. Has this program ever been taken over / mimicked by a virus? I am having something called wgatray.exe starting from a location it definitively does not belong in… (my H:/ drive when my only OS is located in C:/) It has not attempted to start on any other drive.

Has this happened to anyone else? I am just trying to figure out if it should be deleted from there and how to get rid of it and maintain my ability to update.

24 12 2008
Rhi

Hold on a minute – is this what is causing my computer to shut down suddenly with a blue screen? I know it’s not a virus , as i’ve got every software known to run and check. Is this wgatray/winlogon thingy an application by any chance?

I keep getting this every once in a while with a win32sys.exe problem, and just follow the chkdsk repairs and fixes like it says after rebooting and going to the microsoft site. Has this anything to truly do with this WGA at all?

I know my system is a legit one and i have automatic update on so that i get all the relevant updates etc. However, my question is, if i delete this wga.exe in the regedit, will this not stop the system from updating automatically with all the necessary files? – as that has happened before on the previous pc

N.B. I’m stating this because i remember the computer i had before was not legit and i had a pc built from scratch free of charge (current one) after this by the same person, and i stressed to him that i want a genuine pc without warnings that it’s not a genuine pc and he said it will be. I don’t even know how to find the license key for this pc and have no disk.

19 01 2009
Thanks!!

Thanks a lot man! I havent tried this yet but i’m sure it will work. BTW. I have zone alarm and it said wgatray.exe is attempting to access the internet or something and I pressed deny (Dont allow) so i got no notifications. I’m sure it will ask me again on the next update but i’ll do the same. Thanks!

12 02 2009
Anjang

Hi there..

I had a problem with the office but not with windows. My windows is good but this appered as if i opened up any office software like word, excel powerpoint or even outlook. I have done all as above but this thing still pop up when ever i opened all the office software. Is there other way to disable it.. Need responed..

Thanks..

~anjang~

22 02 2009
anjang k.L

thiis website soooooo goood

10 03 2009
orlando

at last i can remove this problem

12 03 2009
Redsaga

Thank you so much for the simple walkthrough. Been trying everything else that my modest knowledge with computer allowed without more than temporary removal. I now yours and it seems to work, so thanks again for saving me from this wee bit annoying wgatray!

15 03 2009
jin

thank you i followed you walkthrough and removed it. Thanks again.

16 03 2009
Shark

This did not work for me, it is not only for Windows (XP or Vista) but office
I removed all, check 3 times, rebooted, and it was back
Must have a new hidding place!!

16 03 2009
Exempt@mobile

@ Shark,

Even with all patches from Windows Update, this works to remove the annoying Windows Genuine Advantage, depending on your method of searching registry, you can accidently leave traces of the program, which will re-populate if youve left one instance of it running, thats why I recommend safemode when doing this.

17 03 2009
Wayne

I’m running win.xp with sp2 and as other posts stated for some reason I started getting the counterfeit messages and I know the win. is legit.
I tried what you suggested but it can’t find any wgatray.exe however when I search
wgatray.exe it finds wgatray.exe-350D4455.pf and says it in windows/prefetch

My question is do I run that in find and delete all OR are they the same ???

Thanks

17 03 2009
exempt@office

@ Wayne delete any and ALL instances of WGAtray.exe regardless of what is connected to the file name, its basically like a virus, make sure your in safe mode , if its still there, lemme know I have other ways to get it off

24 03 2009
Dean

Hi,
I’m afraid this has not worked. I went over this several times to ensure I did everything correctly.

What i did notice is that the only registry it found was on the first search, for wgatray.exe, and it only found one. Pushing F3 found no more, and neither was there any for the other terms searched for

Cheers
Dean

25 03 2009
venky

Thank you very much it helped a lot

5 04 2009
3ICE

Short, 1-2-3 version of the above tutorial: (1) Reboot into SafeMode, (2) Launch regedit, and (3) Delete all occurrences of “WgaTray”, “WgaLogon” and “LegitCheckControl”.

Here is a lucky screenshot of WgaLogon.dll as it is being loaded into the memory of a SafeMode’d WinXP: http://img6.imageshack.us/img6/5110/wgalogonstartseveninsaf.jpg (Lucky, because the text only flashed by for a second.)

If you didn’t find any “WgaTray”s, you are not alone. I don’t seem to have any of them either. If the problem still isn’t fixed by the above, have a go at deleting everything with “Wga” in it too (especially “WgaNotify”).

–3ICE

5 04 2009
GHENCEA

I tried this simple move and worked so far : cut the 2 files from system32 : wgatray and wgalogon and move them elsewhere. You can do it even though they are active processes. Restart the computer and…that’s it. After that you can delete the 2 files.

6 04 2009
retired engineer

Thanks, explained a lot. With wgatray running, nothing else would start.

Sometimes you can rename the offending files without moving them. Just add a number to the file name so you can undo it if Windoze refuses to operate.

God save us from nanny software that decides how we will use our computers. If my apps would run under Linux, I wouldn’t have this problem.

1 05 2009
Olwah

Oh, that worked a treat! I salute you! Vigorously! In the Face!

Love and hammers, but mostly love,

Olwah

8 05 2009
maneendra

hey this is simply superb yaar… its really working thanks alot…

13 05 2009
Ravi

Umm when you say reboot what do you mean? by like losing all my files n stuff??

14 05 2009
3ICE

Ravi is a funny person. :)

Rebooting means restarting your computer.
START –> Turn off Computer –> Restart

Losing all your files only happens when you reinstall your OS. That is an entirely different thing compared to rebooting. (You can not accidentally reinstall your OS either. The disc to do that costs 100 dollars.

Of course file loss can happen when you reboot, but only if you leave for example Microsoft Word running with an unsaved document in it that you just typed. Close every window (on your screen, not in your office) and save every document you worked on in your session before rebooting.

23 05 2009
Brian

Thanks a lot, dude..
at last i can kick that shit from my computer!

28 05 2009
no name

or you can down load “sysinternals autorun” and disable it but be carefull not to disable anything you need

6 06 2009
student

i got u but m not getting this wgatray.exe from run but i can get it from search wat to do plz guide me

16 06 2009
dopy

“This is for educational purposes only”

30 06 2009
Destry

Aha, thanks GHENCEA.
Thought I’d try your solution first of all.
The simple rename of the 2 system32 files seems to have done the job.
So far anyway.
Thanks for the info.
:D :D :D

And you too, David, for your work, introducing the topic, and providing space for others to contribute
:D :D :D

3 07 2009
Jordan

Friggin awesome,
The little piece of #$%& keeps popping up every time I startup and it’s driving me nuts, nuts, nuts.
Thanks for great advice.

11 07 2009
fopard

an alternative:
you need process explorer and total commander.
do not need to go to safe mode.
start PE
find process winlogon
dbl click
go to threads tab
try to find two handles begin with WGA
kill both threads.
open total commander
goto windows/system32
rename wgalogon.exe to sg
rename wgalogon.dll to sg
press shift+f4, create empty file wgalogon.exe
close notepad
press shift+f4, create empty file wgalogon.dll
close notepad
set both new 0 byte long files to read only (right click, properties)
restart windows

22 07 2009
Naushad

Sir,

Please help me to avoid Genuine window updation notification.

Naushad k.v
Autocad Draughtsman

3 08 2009
wAfFlE hOuSe

that wga is a stubborn whore …can’t get rid of it (sticky defaults and the such)
….humbuggers, might as well just live with it vlah

9 08 2009
mikeeee

Didn’t work for me and my “search” in the drop down menu for searching “C” or other dives or folders/files on them doesn’t work since wgatray has showed up.
Thanks for all your good guidance, it seems to have worked for many.

13 08 2009
ozmose

thanks for the very easy to follow instructions I know nothing about computers and you walked me right through it ” only a moron could screw this up”that was good mines gone the WGA.I had to run through these steps three times before I found all related files thanks man.

27 08 2009
John

Hey buddy this did not work for me, when I did Find for all three items it did not find any of them?

15 09 2009
Ben

This is an essential guide for any computer user. Thanks David!

2 10 2009
Andvari78

The annoying little bastard happened to me today. I was so furious I considered throwing my laptop out of the window.
But I found your guide and followed your instructions.
So, thank you very much. Words can’t express my gratitude.

9 11 2009
WTF

My computer keeps shutting down by itself whenever I try to search wgatray.exe or wgalogon in safe mode. So I went in normally and I started to type in WGA in the Find box on regedit and there are so many files and folders to delete! I think I’m going to fuck up my computer if I keep doing this… Please respond ASAP!

9 11 2009
David

Waiting for you bud, check your email!

10 11 2009
Dave Parke

WORKED LIKE A CHARM …SO FAR…. I DON’T TRUST THIS MAGIC BOX
THANKS SO MUCH IT WAS VERY EASY AND YOUR INSTRUCTIONS WERE GREAT
DAVE

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